Program Coordinator for Scholar Advising
The Morehead-Cain Foundation, home of the first merit scholarship program in the United States, seeks an engaging professional to support the Morehead-Cain Scholars and coordinate its enrichment programs.
The program coordinator for scholar advising is an upbeat, organized, and flexible person who plays a key role in the Morehead-Cain Scholars’ experience, and the experience of all who interact with Morehead-Cain. The ultimate systems organizer, you will help keep the many different programs, events, and tasks of the scholar advising team running smoothly. Your responsibilities will include planning and executing scholar programming and communications and supporting the work of the scholar advising team and the larger Foundation through managing our software and data processes. You will provide front-end service to scholars, alumni, and visitors, determining their needs and coordinating with the Morehead-Cain staff.
Front-Line Quality Service
- Greet Morehead-Cain Scholars and perform “triage” assessments to determine their needs and handle immediate issues, referring them to other scholar advising team members as needed.
- Greet alumni and guests warmly; provide exceptional hospitality as the face and voice of the Morehead-Cain Foundation.
- Answer incoming calls and route to appropriate staff members.
- Manage workstreams and task calendar for the Scholar Advising team to ensure proper workflow and to make sure all deadlines are met.
- Serve as a main point-of-contact for questions and provide support to Morehead-Cain Scholars—share concerns or information with the advising team and the rest of the staff as necessary.
- Communicate with scholars regularly about Morehead-Cain programs, events, and expectations. Draft our monthly advising newsletter.
- Manage the Discovery Fund application and review process. Manage the flow of applications, provide feedback to scholars, present proposals to the Discovery Fund Committee.
Summer Enrichment Program
- Support scholars’ planning and application processes for the Summer Enrichment Program (SEP). You will help plan all preparation events for each summer program and support scholars as they plan all logistical arrangements.
- Manage the data collected about the scholars’ summer plans, including supervisor information, budgets, travel itineraries, waivers, and biweekly and final reports. Coordinate with our partners to book scholars’ travel and insurance.
- Manage scholar content on the MC Network, our scholar and alumni intranet; maintain informational pages and forms, and post new events, communications, internships, and/or job opportunities, etc.
- Manage our team’s project management and software tools, including drafting documents in Quip, creating forms and reports in Zoho, and creating queries and merges in Microsoft Access and Word.
- Maintain the accuracy and quality of our data systems.
And Everything Else
We are a distinctly collaborative organization where every team member wears many hats. You will collaborate with the Scholar Selection team to select and recruit each new class of scholars, assist our Communications team on internal and external written communications and videos, support Foundation events throughout the year, and much more.
Skills You’ll Need
The program coordinator has many of the same characteristics we seek in our scholars: innate optimism and empathy, curiosity and a lifelong love of learning, and exemplary character and integrity. In addition, you will need:
- Personal authenticity, dignity, and an ability to build sincere relationships with scholars, fellow staff members, and foundation constituents of all ages and backgrounds
- Superior communication skills, both written and oral (clarity, brevity, authenticity, spelling, grammar, and pizzazz)
- Ownership over your work, you do what it takes to get the job done, even when it isn’t explicitly asked.
- Awareness of scholars’ goals, needs, concerns and feelings; ability to give support where needed
- Flexibility, creativity, intelligence, dependability
- An enthusiasm for working with a collaborative, engaged team
- Sharp attention to detail and excellent organizational skills
- An appreciation and respect for the Foundation’s history, mission, values, and brand; an appreciation for and understanding of the University of North Carolina at Chapel Hill
- Charm, charisma, and a cheerful disposition
- Motivated self-starter and closer, finishes tasks with continued enthusiasm
- A great sense of humor
Education and Experience
- Four-year undergraduate degree is required, no particular field of study is preferred.
- Experience level can vary, but experience in education, advising, or project management is required.
- Proficiency in Microsoft Office, including Access and Excel, is required. Experience with project management, CRM software, admissions software (Slate) is preferred.
- Salary commensurate with experience.
To Apply: Please send a cover letter and resume to Julie DeVoe, Director of Scholar Advising, email@example.com.